General
/ About Us
About Mint Investing
Mint Investing is a SEBI-registered research firm empowering individual investors with disciplined, research-backed stock market insights. Combining technical and fundamental analysis, we deliver actionable buy or sell or hold recommendations on NSE and BSE stocks via the Mint Investing App, helping beginners and experienced investors make informed decisions while keeping risk management at the core. ... Read More
Frequently Asked Questions
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Are Futures and Options calls provided?
No. Mint Investing does not provide research or calls on futures, options, or any leveraged instruments. Only cash equity research is offered.
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Are past research records available?
Yes. Historical research records and disclosures are available within the App (with user consent).
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Can a payment fail due to bank or UPI issues?
Yes. Payment failures can occur due to bank-side issues, connectivity problems, or temporary gateway disruptions.
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Can I change my registered mobile number or email?
Yes. Changes can be made with verification assistance from the support team.
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Can I contact the research team directly?
Research-related communication is available through designated channels within the App.
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Can I downgrade my plan?
Downgrades take effect after the current billing cycle ends. Access continues as per the active plan until expiry.
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Can I pause my subscription?
No. Subscriptions cannot be paused. You may cancel auto-renewal if required.
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Can I share research or recommendations with others?
No. All research content is proprietary and meant solely for the subscribed user. Sharing or redistribution may result in suspension or termination of access.
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Can I switch between plans?
Yes. Plan upgrades can be done anytime, while downgrades apply after the current cycle ends.
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Can I track my support ticket status?
Yes. Ticket status updates are available through the support system.
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Can I upgrade my subscription plan?
Yes. Users can upgrade their plan at any time through the App. Changes take effect as per App/Pay store or Payment Gateway subscription rules.
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Can I use Mint Investing on multiple devices?
No, Mint Investing can be used on only one device at a time. Simultaneous access on multiple devices is not allowed.
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Can subscription prices change?
Yes. Subscription plans and pricing may be updated from time to time as per business requirements.
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Do subscriptions auto-renew?
Yes. Subscriptions renew automatically unless auto-renewal is disabled through the App or Payment Gateway Settings.
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Does Mint Investing guarantee returns?
No. Mint Investing does not guarantee returns. All investments are subject to market risks.
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Does Mint Investing manage my money or trade on my behalf?
No. Mint Investing does not manage client funds, operate trading accounts, or execute trades. You always retain full control over your demat and trading accounts.
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Final Disclaimer
Mint Investing provides research and analytical insights only. Investments in securities are subject to market risks. Users are advised to read all disclosures carefully before acting on any research.
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How are stock recommendations provided?
Research insights are shared inside the App with clear context, including research rationale, risk considerations, and market observations. The intent is to support informed decision-making, not frequent trading.
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How can I access Mint Investing services?
Mint Investing services are accessible exclusively through the Mint Investing mobile application available on supported Android and iOS devices.
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How can I contact customer support?
Support can be accessed through the App?s/Website Support section, where users can raise tickets or contact official support channels.
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How can I request a refund?
To request a refund, users are required to follow the guidelines mentioned on the Refund Policy page of the website/application.
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How is the refundable amount calculated?
If any part of the service has been used, the corresponding value is adjusted before processing the refund. Applicable platform, gateway, tax, and verification-related charges may be adjusted before processing refunds.
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How long does a refund take?
Approved refunds are processed to the original payment source within standard banking timelines (usually 7?10 Working Days).
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How many stocks can be accessed during the Trial?
Under the ₹29 Trial Plan, users can unlock up to 3 stocks within 30 days.
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How often are new research ideas shared?
There is no fixed frequency. Research ideas are shared only when market conditions and internal quality filters are met.
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Is a refund available after subscribing?
Refunds are considered only in specific verified scenarios such as technical access issues or duplicate payments, as per the refund policy.
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Is GST included in subscription prices?
Yes. All prices displayed within the App are inclusive of applicable GST and other platform related charges.
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Is Mint Investing an investment advisor?
Mint Investing operates as a SEBI-registered Research Analyst and does not provide personalised investment advisory services.
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Is Mint Investing registered with SEBI?
Yes. Mint Investing is registered with the Securities and Exchange Board of India (SEBI) as a Research Analyst. All research, communication, and disclosures are carried out in accordance with SEBI regulations.
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Is Mint Investing suitable for beginners?
Yes. The platform is designed to be intuitive and educational, while still maintaining professional research standards.
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Is my account secure?
Yes. Mint Investing uses standard security measures to protect user data and access.
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Is my KYC data secure?
Yes. KYC data is processed through authorised verification partners using secure systems.
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My payment was successful but access is not active. What should I do?
Please refresh the App and allow a short processing window. If access is not updated, raise a support ticket with transaction details.
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What are the support resolution timelines?
Resolution timelines vary based on issue complexity and are handled as per internal service standards (usually 1 to 3 Working Days).
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What documents are required for KYC?
KYC typically requires PAN verification, Aadhaar-based authentication, and acceptance of mandatory disclosures.
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What does Mint Investing do?
Mint Investing provides equity research on Indian listed stocks, market commentary, stock analysis, and investor education. The platform does not offer portfolio management, fund handling, or execution services.
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What features are available under the Freemium plan?
Freemium users can access limited market commentary, selected research sections, and view closed positions. Advanced features remain restricted.
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What happens after the Trial period ends?
After the ₹29 Trial Plan ends, the ₹1999 Quarterly Plan (3 months) will be automatically activated after 30 days if the user does not cancel the plan.
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What happens if I cancel auto-renewal?
Cancelling auto-renewal prevents future charges while allowing uninterrupted access until the current subscription period ends.
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What happens if I miss cancelling before renewal?
The subscription renews as scheduled. You can manage future renewals from your subscription settings.
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What if my account is accessed from another device?
Contact support immediately to secure your account and reset access credentials.
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What if my issue is not resolved within expected time?
You may respond to the existing ticket or escalate through the designated support channel.
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What if my KYC fails?
Please verify your details and retry. If issues persist, raise a support ticket for assistance.
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What information should I include in a support ticket?
Please include registered contact details, issue description, and screenshots where applicable.
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What is Mint Investing?
Mint Investing is a SEBI-registered Research Analyst platform that provides structured equity research, market insights, and educational content through its mobile application. The platform is built for investors who value discipline, transparency, and process-driven decision-making rather than speculative or impulsive trading.
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What is the Focus List?
The Focus List is a curated watchlist of stocks that are being actively monitored for potential opportunities. Inclusion does not imply an immediate buy or sell recommendation.
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What is the Freemium plan?
The Freemium plan allows users to explore select features of the platform at no cost, helping them understand the research approach and App experience.
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What is the Live Stream feature?
The Live Stream feature provides real-time market commentary and contextual insights during market hours, helping users stay informed without reacting emotionally to short-term market movements.
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What is the Trial plan?
The Trial plan provides limited-time access to premium research features, allowing users to evaluate the platform before committing to a full subscription.
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What makes Mint Investing different from tip-based services?
Mint Investing focuses on structured research, transparency, and process-driven insights rather than short-term tips.
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What payment methods are supported?
Payments are processed through secure App store and payment gateway systems supporting commonly used digital payment methods like Credit/Debit Cards, UPI, Net Banking.
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What research methodology is followed?
Mint Investing follows a blended research framework that combines technical analysis with fundamental evaluation, with emphasis on market structure, trend strength, and disciplined risk management.
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What subscription plans are available?
Mint Investing offers multiple subscription plans designed for different investor needs. All plan details are transparently displayed inside the App.
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Where can I read disclosures and policies?
All mandatory disclosures, terms, and policy documents are available within the App/website.
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Which markets are covered by Mint Investing?
Mint Investing covers equity shares listed on Indian stock exchanges. Other asset classes such as derivatives, commodities, currencies, or unlisted securities are not covered.
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Who should not use Mint Investing?
Users seeking guaranteed returns or auto-trading may find the platform unsuitable.
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Why are certain stocks or features locked?
Access to specific stocks or features depends on the user?s subscription plan. This ensures structured access and preserves the integrity of premium research.
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Why are some App sections not visible to me?
Feature visibility depends on your subscription plan and App version.
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Why is disciplined research important?
Disciplined research helps investors manage risk, avoid emotional decisions, and stay aligned with long-term objectives.
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Why is KYC required for paid users?
KYC is mandatory under SEBI regulations for providing paid research services and ensures regulatory compliance.
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Why is Live Stream not updating?
Please check your internet connection and notification permissions. If issues persist, you can contact support.
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Why was my payment deducted more than once?
Occasionally, duplicate deductions may occur due to banking or gateway issues. Such cases are reviewed and resolved by the support team.